Shipping: each order have to be allowed 28 days to be delivered.
Our products are all handmade.
This means that the products ordered may differ slightly from those used as samples here on the website or in catalogs.
We decline every responsibility that, due to a particular configuration of a client’s computer or to malfunction, the colors of the products visualized on the web site could appear to be slightly different from the original.
the orders are not refundable
if the product ordered got there damaged, you have to email us as soon as you receive it here: firstname.lastname@example.org, we’ll ship a replacement as soon as we agree on the status of the damaged product.
STUDIOCROMIE.ORG reserves the right to request photographic support regarding defective or incorrect products before authorizing a return for full reimbursement of shipping and import fees.
if the product is not in stock anymore and the damage is not recoverable, we’ll refund the order
STUDIOCROMIE.ORG will not accept returned merchandised that does not follow the terms and conditions of the returns policy. Such items will be returned to the sender at the original shipment address after shipping costs are covered by the client.